Patient perceptions of outcomes used to evaluate in-hospital handover interventions: a rapid review of qualitative data

Objectives High quality handover is critical for patient safety and care continuity. Existing practice is based on a weak evidence base in which the patient voice is poorly captured. The aim of this study was to identify outcomes of importance to patients, families and carers regarding interventions to improve in-hospital handover between healthcare practitioners.

Design A rapid systematic review of qualitative literature was carried out after prospective registration with PROSPERO and was reported in accordance with Preferred Reporting Items for Systematic Reviews and Meta-Analyses and Enhancing Transparency in Reporting the Synthesis of Qualitative Research guidelines.

Data sources The Ovid MEDLINE database was searched.

Eligibility criteria Qualitative or mixed-methods studies reporting patient, family or caregiver perspectives on in-hospital handovers were eligible for inclusion.

Data extraction and synthesis Synthesis was informed by the best-fit framework approach using a published taxonomy of handover-related outcomes and the Core Outcome Measures in Effectiveness Trials taxonomy. Outcomes were reported according to two distinct types of handover: bedside (patient-involved) and provider-focused (patient-uninvolved).

Results A total of 34 studies, including 1262 participants across a range of specialties and predominantly high-income settings, were analysed. 53 bedside and 31 provider-focused handover outcomes were identified according to four domains; adverse events, quality of patient care, quality of handover and patient/caregiver satisfaction. Bedside handover studies frequently reported outcomes relating to patient engagement and communication with healthcare staff. One study was carried out in a low income country; however, outcomes identified were broadly similar.

Conclusions These findings expand the known outcomes for evaluating handover interventions and highlight the importance of prioritising the patient and public perspective in research. This work will contribute to developing a core outcome set for trials in surgical handover but can also be applied to handover practices for any other discipline within the hospital environment.

Contributors

Jessica M Ryan, Linda Biesty, Anastasija Simiceva, Declan Devane, Walter Eppich, Dara O Kavanagh, Petek Eylul Taneri, Deborah A McNamara

Publication

Journal: BMJ Open
Volume: 15
Issue:
Pages: -
Year: 2025
DOI: 10.1136/bmjopen-2025-100883

Further Study Information

Current Stage: Completed
Date:
Funding source(s): This work was supported by the Medical Protection Society (MPS) Foundation (grant agreement 24416A001) and the Bon Secours Hospital in Dublin, Ireland, via the Royal College of Surgeons in Ireland (RCSI) StAR PhD Programme (grant agreement 22 253A02). The sponsors had no role in study design; in the collection, analysis and interpretation of data; in the writing of the report; or in the decision to submit the article for publication.


Health Area

Disease Category: Other

Disease Name: Clinical handover

Target Population

Age Range: Unknown

Sex: Either

Nature of Intervention: Management of care

Stakeholders Involved

Study Type

- Patient perspectives
- Systematic review of qualitative research

Method(s)

- Systematic review

We searched Ovid MEDLINE from database inception to June 2025, using a preplanned search strategy developed with an information specialist (online supplemental Appendix S1). Ovid MEDLINE was chosen as the sole database due to its excellent coverage (92.3%)21–23 and based on previous similar rapid reviews to identify patient- reported outcomes, which also used a single database.15–17 To further increase the coverage of our search, we screened reference lists of included studies, related reviews and the Core Outcome Measures in Effectiveness Trials (COMET) database (https://www.comet-initiative. org/) for additional relevant studies. These methods are recommended when timeframes are restricted.